AN UPDATE TO OUR COMMUNITY
24 March 2020
To our BinoCentral community,
We know that there are a lot of questions around how the latest government announcements will affect BinoCentral. As a business, we’re committed to the health and safety of our community, customers, and team – this is our number one priority. It is why we’re closely monitoring the impact of the current health situation both locally and around the globe.
Our Joondalup showroom will remain open, and we want to share with you the extra preventative measures we’re taking. Following the direction of the Australian Government, we have created a sanitised and hygenic environment by:
- Increasing the frequency and standard of cleaning routines in store
- Reinforcing best hygiene practice
- Encouraging the reduction of handling physical cash (payment through credit cards, PayPal and bank deposits are recommended)
- Ensuring team members who feel unwell stay at home
- Suspending the BinoCentral viewing nights and lessons
Our BinoCentral online store will remain open, where you can shop 24/7. With all orders, we are working closely with our delivery partners to ensure parcels arrive in the safest way possible.
Binocentral Joondalup will stay open as long as we are allowed and providing no staff are sick or show signs of illness. We ask our customers to please observe the 1.5 metre distance and where possible only two persons at a time on your visit, if you come as a family then we ask that some stay out of the store in our undercover area.
We have wipes and cleaning spray available for customers and our staff clean all surfaces after each visit.
Binocentral will be implementing lessons by Zoom so we ask you to download the app so we can link with you to answer any questions you may have about your telescope.
If you are currently in isolation you can order online and we will deliver free of charge to the Perth CBD, the area ranges from Mandurah to Yanchep and from the coast to Toodyay. Please call us for help if you have online problems, this service will be a knock and drop.
We invite you to stay connected and up-to-date by following us. If you have any questions or would like to know more about the steps we are taking to protect our customers and team, you can contact us at firstname.lastname@example.org or by calling (08)6108 4239 or 0416816517
Let’s get through this as one.